Terms & Conditions
These Terms and Conditions apply to all food delivery orders that are placed with Habitat Coffee Pte Ltd (“we”, “our” or “us”), whether via our online portal, through our delivery hotline (+65 8750 5258), or by any other means. By placing your food delivery order with us, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions.
1. PAYMENT POLICY:
1.1.You are required to make payment via debit card, credit card or funds transfer (via atm or i-Banking) when you place your order.
1.2. We will not process and deliver your order unless we have received advance payment from you. We do not accept cash payment on delivery.
1.3. We currently absorb all prevailing GST charges.
2. DELIVERY AND SURCHARGES
2.1. Our delivery hours are from 10.30am to 8.00pm daily.
2.2. We do not provide delivery services for orders below S$30. Please arrange to self-collect your orders at our outlets.
2.3. We make every effort to deliver your order within the specified deliverytime. However, unforeseen circumstances like act-of-God or traffic/parking restrictions may result in delays. All delivery times stated, agreed or represented by us are meant to be indicative estimates only, and we will not be bound by or responsible for any inconvenience or loss arising to you from late deliveries.
2.4. Our food and delivery service is subject to the availability of our resources, and we reserve the right to cancel or reject any order that you may place with us.
2.5. For delivery to certain public places, locations with limited access or locations with postal code starting with 01, 02, 03, 04, 05, 06, 07, 08, 17, 18, 19, 22 and 23, we reserve the right to request customers to kindly meet our delivery representative at the nearest designated location (eg. where it may be less remote, for reasons of safety etc).
2.6. In the event that we are unable to make delivery because no one is present at the delivery destination to receive the order, a S$12.00 surcharge is applicable for a return trip to re-deliver the order.
3. ORDER POLICY
3.1. All DELIVERY orders must be made at least 60 MINUTES in advance (subject to first come first serve basis), otherwise, an additional S$12.00 surcharge is applicable.
3.2. All cancellations and amendments to orders must be notified in writing via email/whatsapp.
3.3. Order amendment is not allowed for orders paid via debit / credit card. For all other orders, additional S$10.00 surcharge is applicable for each order amendment request.
4. EVENTS OUTSIDE OUR CONTROL
4.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”).
4.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
4.2.1 strikes, lock-outs or other industrial action;
4.2.2 civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
4.2.3 fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
4.2.4 impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
4.2.5 impossibility of the use of public or private telecommunications networks; or
4.2.6 the acts, decrees, legislation, regulations or restrictions of any government.
4.3 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
5.1 If we fail, at any time during the term of a Contract, to insist upon the strict performance of any of your obligations under the Contract or any of these Terms and Conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
5.2 A waiver by us of any default shall not constitute a waiver of any subsequent default.
5.3 No waiver by us of any of these Terms and Conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
6.1 If any of these Terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
7. Entire Agreement
7.1 These Terms and Conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
7.2 We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other and that nothing may be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these Terms and Conditions.
7.3 Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these Terms and Conditions.
8. Our Right to Vary these Terms and Conditions
8.1 We have the right to revise and amend these Terms and Conditions from time to time.
8.2 You will be subject to the Policies and Terms and Conditions in force at the time that you order Products from us, unless any change to those Policies or these Terms and Conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those Policies or these Terms and Conditions before we provide you with the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the Terms and Conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).
9. Law and Jurisdiction
9.1 Contracts for the purchase of Products through our site will be governed by the Law of Singapore. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the Courts of The Republic of Singapore.